The UK’s customs landscape has undergone a major shift recently with the transition from the Customs Handling of Import and Export Freight (CHIEF) system to the Customs Declaration Service (CDS). As a leading logistics provider, 2MV has successfully embraced this change, ensuring a seamless experience for our customers while maintaining compliance and efficiency.
How 2MV Managed the Transition
Early Preparation & Training
Anticipating the transition, our team proactively upskilled in CDS functionalities, ensuring a deep understanding of the new system’s data entry requirements, declaration processes, and compliance protocols.
Technology & System Integration
We collaborated with key software providers to integrate CDS with our existing freight management and customs platforms, enabling smoother data flow and reducing processing times for importers and exporters.
Customer Support & Guidance
Understanding that many businesses would face challenges with the changeover, we provided clear guidance and hands-on support to our clients, helping them adapt to the new customs environment with minimal disruption.
Graham Truckel, 2MV Sales Manager comments, “It was vital we as a company, adopted the CDS way of submitting declarations as quickly as possible. Our team has been at the forefront of ensuring the transition would be as seamless as possible for employees and therefore our customers. But the work hasn’t stopped there, as with any new technology, we are ensuring we’re as up to date as possible with any new changes that take place, future proofing our operation.”
With CHIEF fully decommissioned, 2MV continues to lead the way in CDS compliance, ensuring faster, more accurate customs declarations and uninterrupted global trade for our customers. By staying ahead of regulatory shifts, we remain a trusted partner in navigating the complexities of international logistics.